For VIP Subscriptions
Once your subscription starts, you can’t get a refund for any payments you’ve already made. If you don’t want to subscribe anymore, cancel your subscription.
For Product Downloads
Our products are delivered by Email only. After your purchase has been approved, you will be taken to a License Setup form where you need to submit your MetaTrader Live and Demo trading account numbers. This is to activate the product license to your MetaTrader Live and Demo trading accounts.
Once you successfully submit the form, the licensing process will begin. When the license activation is complete, we will deliver the product to the email address you provided on the License Setup form. Orders are typically processed within four (4) hours but could take as long as twenty-four (24) hours to complete.
We stand behind our products, and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download, we generally offer no refunds.
If you change your mind about your purchase and have not submitted the License Setup form, we will happily issue you a refund upon your request. But no refunds will be issued after the product is delivered to your email.
Your Acceptance of This Policy
By using this site, you signify your acceptance of the refund policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Should you have other questions or concerns about this Refund Policy, please send us an email at [email protected].
Last updated: 28th January 2021